I'm a lover of love who is addicted to Starbucks and goes through weekly phases of favorite foods. I'm a wifey to a firefighter and a dogmom to a grumpy Whippet. I love having lunch dates and dream of traveling the world.
There’s a huge advantage for spending money on gifts your clients. You’ll make a great and lasting impression, feel like a good person, and spread a little happiness! But how much money should you set aside for gifts? A general rule of thumb is no more than 3% of your total package price. Everyone […]
You already know that spoiling your clients is a huge part of giving them an amazing experience, but how can you do that? Here a few ways to show them they’re more than just a “transaction” in your business: Send a handwritten thank you note. You could do this after they book with you, […]
I almost feel like this blog post is a waste of my time. OF COURSE you already know you need a client experience! Mostly because you know how it feels to receive a bad one. But just to help you see all the reasons why an experience is good to build, here are my tops […]
Running a business is no easy thing. Not only are you responsible for EVERYTHING that has to do with your business, but if you have more than one client, you could quickly fall down a sad hole of neglection. So how do you stay out of that hole? Create a workflow to ensure every client […]